Privacy Policy

Prodigy Wound & Specialty Care Consulting (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.prodigywound.com.

1. Information We Collect

• Personal Information: Name, email address, phone number, and other details you voluntarily provide through forms or bookings.
• Non-Personal Information: Browser type, IP address, device information, and cookies for analytics and site performance.
• Health Information: If you submit information related to wound or ostomy care through forms, telehealth bookings, or patient portals, that data may be considered Protected Health Information (PHI) and will be safeguarded in compliance with HIPAA.

2. How We Use Your Information

• Schedule consultations and provide requested services.
• Respond to inquiries or customer support requests.
• Improve our website and services.
• Send educational or promotional communications (you may opt-out at any time).

3. How We Share Your Information

• We do not sell or rent your personal data. We may share information only when necessary:
• With trusted service providers (e.g., scheduling, payment, telehealth platforms) who are bound by confidentiality agreements.
• As required by law, court order, or regulatory requirements.
• In the event of a business transfer (e.g., merger, acquisition).

4. Data Security

• We implement industry-standard measures to protect your information. However, no method of transmission or storage is 100% secure.

5. Cookies & Tracking

• Our site uses cookies and similar technologies to enhance user experience and collect usage statistics. You may disable cookies in your browser settings.

6. Third-Party Links

• Our site may contain links to third-party websites. We are not responsible for their privacy practices.

7. Your Rights

• Depending on your location, you may have rights regarding your personal information, including access, correction, or deletion. Contact us at info@prodigywound.com to exercise these rights.

8. HIPAA Compliance

• If you are a patient, any health information submitted through our patient portal or telehealth platform is protected under HIPAA. For details, see our HIPAA Notice of Privacy Practices.

9. Updates to This Policy

• We may update this Privacy Policy from time to time. Changes will be posted with a new “Effective Date.”

10. Contact Us

• For questions, please contact:
• Prodigy Wound & Specialty Care Consulting
• Email: info@prodigywound.com
• Phone: 346-268-7979